Key Responsibilities:

Patient Care & Interaction:

• Welcome and assist patients with professionalism and warmth.
• Obtain patient histories and record vital signs (e.g., blood pressure, heart rate, temperature, respiratory rate, weight).
• Prepare exam rooms and ensure all necessary equipment and supplies are available.
• Support healthcare providers during exams and procedures.
• Educate patients on pre-procedure preparations, treatments, and medications as instructed by healthcare providers.

Clinical Procedures & Assistance:

• Perform routine clinical tasks such as administering injections, vaccinations, and drawing blood (phlebotomy).
• Assist with minor in-office procedures (e.g., wound care, suturing, staple removal).
• Sterilize and prepare medical instruments following infection control protocols.
• Conduct and prepare laboratory tests as directed (e.g., urinalysis, blood glucose monitoring).
• Monitor patient responses to treatments and provide necessary follow-up support.

Medical Documentation:

• Accurately record patient interactions, vital signs, lab results, and procedures in Electronic Health Records (EHR) systems.
• Ensure patient records are updated with test results, referrals, and follow-up instructions.
• Assist with preparing patient charts and maintaining proper coding for billing purposes.

Infection Control & Safety:

• Follow strict infection control protocols to maintain a safe and clean environment.
• Monitor and manage medical equipment and supply inventory.
• Comply with OSHA and HIPAA regulations to uphold patient confidentiality and workplace safety.

Collaboration & Communication:

• Coordinate with physicians, nurses, and healthcare staff to ensure seamless patient care.
• Communicate appointment details, instructions, and test results to patients in a clear and professional manner.
• Assist with administrative tasks such as scheduling, verifying patient information, and processing insurance forms when needed.

Must-Have Skills & Qualifications:

Requirements:

• High school diploma or GED required; Associate's degree or completion of a related accredited specialty program preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong interpersonal and communication skills to facilitate effective patient interactions, teamwork, and problem-solving.
• Ability to multitask and work efficiently in a fast-paced environment.
• Familiarity with medical terminology preferred.
• Capable of using, maintaining, and troubleshooting office equipment.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.