Job Title: Medical Assistant (Back Office)
Location: Edmonds, WA
$1,000 Sign-On Bonus (upon completion)

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Overview:
We are seeking a dedicated and enthusiastic Medical Assistant (Back Office) to join our dynamic team in Kirkland. This exciting opportunity allows you to play an essential role in providing excellent patient care in a growing GI practice. This role is a unique blend of both back office and front office responsibilities, ensuring an engaging and varied workday.

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Key Responsibilities:

Front Office Duties (40% of your time):

• Patient Communication: Answer phones, manage prescription refills, and ensure timely follow-up on patient inquiries.
• Results Management: Collaborate with providers to get results back to patients.
• Patient Education & Referrals: Educate patients about treatments and procedures while guiding them to appropriate facilities as needed.
• Procedure Scheduling: Help schedule patient procedures efficiently to ensure optimal care.

Back Office Duties (60% of your time):

• Patient Rooming: Greet and room patients with a focus on patient comfort and ensuring proper flow of care.
• Vitals and Documentation: Take accurate patient vitals and update their medical chart with thorough, timely documentation.
• Assisting Providers: Support providers in administering treatments and procedures according to their orders.
• Prescription Management: Under direction from providers, manage prescription refills in compliance with clinic protocols.

Additional Responsibilities:

• Safety Compliance: Follow OSHA and state health department safety guidelines.
• Team Collaboration: Maintain positive relationships with team members, providers, and clinic staff, fostering a culture of teamwork and open communication.

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Required Skills & Qualifications:

1. Certified or Registered Medical Assistant (CMA or RMA) certification required
2. Interest in GI (Gastrointestinal) care and willingness to learn.
3. Teachable & adaptable: Ability to learn and grow within the clinic, handle mistakes, and learn from them.
4. 1+ year of experience in a medical setting, ideally in a back-office role.
5. Strong interpersonal skills: Ability to work effectively in a fast-paced, team-oriented environment.

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Nice-to-Have Skills:

• Gastrointestinal (GI) experience is a plus.
• 1 year of experience in a similar medical assistant role.

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Soft Skills & Attributes:

• Teachable attitude - Open to feedback and eager to learn.
• Team-oriented - A great team player who contributes to a positive work environment.
• Accountability - Ability to make mistakes, own them, and continue to grow.

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Interview Process:

1. Initial Interview: 30-minute onsite interview with Julie.
2. Working Interview: After the initial interview, participate in a 30-60 minute working interview to meet the team and ask questions.
3. Training: Our training is highly individualized, including a GI anatomy review and a thorough introduction to the clinic's flow.

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Additional Information:

• Schedule/Shift: Monday to Friday, 5 shifts of 8 hours each.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.